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This Privacy Policy governs the manner in which New Stay AB collects, uses, maintains and discloses information collected from users (each, a ”User”) of the website (”Site”). This privacy policy applies to the Site and all products and services offered by

Newstay Privacy Statement

This policy describes how we handle and process your personal data on our website. Read this policy carefully in order to understand how we treat your personal data. Newstay is committed to ensure your privacy and safeguard your data on all our platforms.

Newstay (New Stay AB, VAT number 556919-9374) is the controller for processing of the personal data described in this statement. If you have any questions about our processing of your personal data, you are welcome to contact us at

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

What data do we collect and why?

When a request is made, we collect personal data, mainly for our tenants, as names, address, telephone number, email address and employer information.

Retention purpose and period of processing data on a legal basis

  • Private individuals – necessary for performance of contract, 3 years.
  • Corporate – legitimate interest, 3 years.
  • Administration payment – necessary for performance of contract, 3 years.
  • Bookkeeping of transactions – legal obligation, 7 years.
  • Marketing – legitimate interest, 3 years.

Business reservations

When someone else (than the actual guest) makes a reservation for another person, we process the other persons personal data with the legal basis legitimate interest of the booker (which usually is the employer to the person) and for our own legitimate interest in order to be able to know what is needed for their particular stay.


We process our customers e-mail addresses for marketing purposes, as our legitimate interest. There is a possibility to choose not to be added to our marketing e-mailing list when we collect the information, and at every consecutive email from us there will be a possibility to opt-out from the emailing list. You can also opt out from marketing by emailing us to

Withdrawing consents

If you have previously given a consent to a specific processing of your data, you can freely withdraw such consent at any time. You can do this by emailing us at
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data for that purpose.


We do not use any tracking cookies on our webpage; hence we do not track or collect any personal data when browsing our webpage.

Your privacy choices and rights

Since we process your personal data, it is important that you know what rights you have as a data subject. Below you will find information about what rights you have and how they relate to the information that we process.

Right of access. You are entitled to request a copy of the personal data we have stored about you, and you are entitled to receive it free of charge. You can send a request for access to your information by email to

Right to rectification. If we have incorrect or incomplete information about you then you are entitled to request that we correct it at any time.

Right to erasure. If we process your personal data with your consent, and you choose to withdraw your consent, you have the right to request for that information to be deleted.

Right to object. When we process your information based on legitimate interest you have the right to object to this processing. If you object to such processing, we must either show compelling legitimate reasons that overrides the reasons you stated or stop the processing of your data. Send such objection to

Right to data portability. You have the right to move your data from New Stay AB to another organization of your choice or to download your data. Please email if you wish to exercise this right.

Right to lodge complaints with the supervisory authority. If you are not satisfied with how we treat your personal data, we hope you tell us so that we can better manage your trust. Regardless, you always have the right to file a complaint at the competent supervisory authority. For more information about the Swedish Supervisory Authority, follow the following link (in Swedish)


We put your personal integrity in first place, and we are working actively so that your personal data is processed with utmost care. We have physical, electronical, and managerial procedures to safeguard and secure the information we collect. We take the measures that are needed to make sure that your personal data is handled safely and in accordance with this Notice and the General Data Protection Regulation and other applicable laws.
You provide personal data at your own risk, since transfers over the internet or mobile networks are never done without risks.
If you believe your privacy has been breached, please contact us immediately at

Who we share your information with – others

We use the technology of third-party service providers when processing your personal data, such as mail service providers, marketing providers or different bank providers. We always ensure that they maintain at least as much data protection for your data as we do.

List of third-party services

Service Provider:            Purpose:

Dina Fastigheter             Booking service
Microsoft Outlook          E-mailing service
Fortnox                             Invoicing service

Children’s data

Newstay is a business-to-business service directed to and intended for only those who are 18 years of age or over. We do not target children, and we do not knowingly collect personal data from any person under 16 years of age. If you believe that your child’s data has been collected by us, please contact us by e-mailing

Updates of our Policy Statement

Updates of this Statement will be done regularly. The Statement is available for reading on our website and can also be sent to you. If you would like to see past versions of this Statement, please contact us at
This Privacy Statement was last updated in November 2019.

Contact us

If you have any questions about our processing of your personal data, you are welcome to contact us at